Ensuring Vaccines Arrive Safe, On Time, and In Full
At Bilex Pharma, our core expertise lies in the reliable wholesale and distribution of vaccines.
We design and operate end-to-end logistics solutions that make sure temperature-sensitive products reach hospitals, clinics, pharmacies, and public health institutions in perfect condition and exactly when they are needed.
Our logistics operations combine:
- GDP-compliant warehousing
- Robust cold chain management
- Efficient national distribution networks
- Advanced digital systems and quality oversight
so that healthcare providers can trust their vaccine supply—every day, in every season.
Our Logistics Footprint
Our main logistics and distribution activities are concentrated in our dedicated vaccine logistics center, which is closely integrated with:
- Central planning and inventory management
- Customer service and order management
- Quality and regulatory functions
From this hub, we coordinate deliveries across the UK, supported by specialist logistics partners and validated temperature-controlled transport solutions.
Cold Chain Management
Vaccines are only effective if they are stored and transported correctly.
We maintain strict control of the cold chain at every step:
- Temperature-Controlled Storage
- Validated storage conditions (e.g. 2–8°C and frozen ranges, where applicable)
- Continuous temperature monitoring and alarm systems
- Regular mapping, calibration, and maintenance of equipment
- Temperature-Controlled Transport
- Validated packaging solutions and insulated containers
- Use of temperature-controlled vehicles or solutions appropriate to product risk level
- Temperature data recording for critical shipments
- Deviation Management
- Clear procedures for out-of-range events
- Immediate assessment by quality teams
- Documented investigations and decisions on product disposition
Our goal is simple: no compromise on product integrity.
Warehouse & Inventory Operations
Efficient and compliant warehouse operations are at the heart of our logistics expertise:
- GDP-Compliant Warehousing
- Standard Operating Procedures covering all aspects of receipt, storage, and dispatch
- Designated quarantine and segregated storage areas
- Secure access and controlled environments
- Inventory Management & Stock Rotation
- FEFO (First-Expiry, First-Out) principles for temperature-sensitive products
- Batch and expiry tracking for full traceability
- Periodic stock checks and reconciliation
- Goods Receipt & Dispatch
- Verification of incoming shipment conditions and documentation
- Visual inspection and checks before release to saleable stock
- System-controlled picking and packing to minimize errors
This infrastructure allows us to maintain high service levels while safeguarding product quality.
Transport & Distribution
We design our distribution operations around the needs of healthcare providers:
- Nationwide Coverage
- Regular delivery routes to major healthcare centers
- Tailored solutions for smaller clinics, GP practices, and pharmacies
- Flexible Delivery Options
- Standard and urgent delivery possibilities, depending on local regulations and logistics setup
- Planned delivery windows to support customer staffing and clinic schedules
- Partner Collaboration
- Carefully selected logistics providers experienced in healthcare and cold-chain distribution
- Clear performance expectations and regular monitoring of delivery KPIs
Our objective is to give customers predictable, reliable access to the vaccines they need.
Digital Systems & Data Visibility
Modern vaccine logistics requires accurate, real-time information.
We use digital tools to manage and monitor our operations:
- Warehouse Management & Inventory Systems
- Real-time stock visibility
- Batch and location tracking
- Integrated FEFO management
- Order & Delivery Management
- Electronic order handling and status tracking
- Integration options for key customers and partners (where available)
- Temperature & Quality Data
- Recording and archiving of temperature data from storage and transport
- Documentation readily available for audits and customer queries
These systems help us run a stable, transparent, and auditable supply chain.
Quality, Compliance & Audits
Our logistics operations are built on a strong quality foundation:
- Operation under Good Distribution Practice (GDP) requirements
- Comprehensive documentation of processes and responsibilities
- Regular internal audits and external inspections
- Qualification of suppliers and logistics partners
We also maintain:
- Structured training programs for warehouse, logistics, and customer service teams
- Documented change control and deviation management
- Recall and withdrawal procedures to act quickly when needed
Compliance is not an add-on to our logistics—it is integrated into how we operate every day.
Supporting Vaccination Campaigns & Seasonal Peaks
Vaccine demand is not constant. It changes with:
- seasonal diseases (e.g. respiratory viruses),
- public health campaigns, and
- emerging epidemiological needs.
Our logistics teams support customers through:
- Demand planning and stock allocation for peak periods
- Prioritization rules during constrained supply
- Coordination of delivery volumes and schedules to match campaign timelines
By working closely with customers and manufacturers, we help ensure that vaccines are available when public health authorities and healthcare providers need them most.
A Trusted Partner in Vaccine Supply
Bilex Pharma’s logistics operations are designed to offer more than just transport and storage.
We provide confidence:
- that vaccines are handled correctly,
- that deliveries are reliable, and
- that traceability and regulatory expectations are fully met.
Through our dedicated vaccine logistics center, experienced teams, and strong quality framework, we help healthcare providers focus on what matters most: protecting patients.