Building a Reliable Vaccine Supply Chain Together
At Bilex Pharma, we believe that reliable vaccine access is a shared responsibility.
We work closely with manufacturers, logistics providers, healthcare organizations, and public institutions to make sure vaccines reach patients safely, efficiently, and in compliance with all regulations.
Our partnerships are practical, transparent, and built around one goal:
stable, high-quality vaccine supply for the healthcare systems we serve.
How We Partner
1. Vaccine Manufacturers & Marketing Authorization Holders
We collaborate with vaccine manufacturers and MAHs to ensure that products are handled, stored, and distributed exactly as intended.
Our manufacturer partnerships typically include:
- Wholesale & Distribution Agreements
Structured to align with local regulatory requirements and commercial needs. - Cold Chain & Handling Alignment
Implementing product-specific storage, transport, and handling conditions in our GDP-compliant system. - Demand Planning & Forecasting
Sharing data and insights to support production planning, seasonal campaigns, and mitigation of supply constraints. - Quality & Pharmacovigilance Interfaces
Clear procedures for complaints, quality queries, and safety information exchange.
We aim to be a trusted, specialist distribution partner, providing manufacturers with a professional, compliant route to healthcare providers.
2. Healthcare Providers & Pharmacy Partners
Our relationships with healthcare providers are at the core of what we do.
We partner with:
- Hospitals and clinics
- GP practices and group practices
- Community and chain pharmacies
- Occupational health providers
- Public health organizations and vaccination programs
Key elements of these partnerships include:
- Reliable Supply & Service Levels
Agreed delivery patterns, lead times, and ordering processes tailored to each customer segment. - Support for Vaccination Campaigns
Collaboration on stock planning and prioritization during peak demand periods (e.g. flu season, booster campaigns). - Technical & Product Information Support
Clear, consolidated information on storage conditions, packaging, shelf life, and handling requirements. - Transparent Communication
Proactive updates about availability, potential constraints, and alternative options where possible.
Our goal is to be a long-term partner, not just a supplier.
3. Logistics & Cold Chain Partners
Reliable vaccine distribution depends on a strong collaboration between Bilex Pharma and our logistics partners.
With specialized transport and logistics providers, we work on:
- Validated Temperature-Controlled Transport
Vehicles, packaging, and processes suited to sensitive pharmaceutical products. - Route & Network Optimization
Designing efficient delivery routes that match healthcare providers’ schedules and service expectations. - Monitoring & Data Exchange
Sharing temperature and delivery performance data to continuously improve quality and reliability. - Joint Training & Procedures
Ensuring all teams understand GDP requirements and product-specific needs.
We choose partners who share our commitment to quality, patient safety, and regulatory compliance.
4. Public Health & Regulatory Stakeholders
We actively engage with public institutions and authorities to keep our operations aligned with public health priorities and regulatory expectations.
This includes collaboration with:
- National and regional health authorities
- Regulatory and inspection bodies
- Public health agencies and immunization program coordinators
Typical areas of interaction:
- Supply & Capacity Planning
Providing input on feasibility and timelines for larger vaccination initiatives. - Compliance & Inspections
Open, constructive dialogue during audits, inspections, and quality reviews. - Crisis & Shortage Management
Coordinated responses in situations of scarce supply or urgent public health needs.
We see these relationships as partnerships in service of patients and communities, not just formal requirements.
5. Professional & Scientific Collaboration
While Bilex Pharma is primarily a wholesale and logistics company, our work is backed by scientific and technical understanding of vaccines.
We maintain focused collaborations with:
- Scientific and professional societies
- Academic and technical experts in immunology, vaccinology, and cold-chain management
- Training and education providers for healthcare professionals
These collaborations help us:
- Stay up to date with evolving vaccine-related guidance and best practices
- Improve our internal training and quality systems
- Provide better, evidence-based information to our customers
Our Partnership Principles
Across all partner types, a few key principles guide how we work:
- Transparency – honest communication about capabilities, constraints, and risks
- Compliance – strict adherence to GDP and local regulations, always
- Reliability – keeping promises on service levels and product integrity
- Mutual Value – creating arrangements where all parties benefit, including patients and healthcare systems
- Long-Term Perspective – building relationships that endure beyond a single season or product
Interested in Partnering with Bilex Pharma?
We welcome discussions with:
- Vaccine manufacturers and MAHs seeking a specialist distribution partner
- Healthcare organizations looking for a reliable vaccine wholesale and logistics provider
- Logistics companies with expertise in healthcare and cold-chain distribution
- Institutions and organizations involved in public health, immunization, and vaccine policy
Together, we can build a stronger, more resilient vaccine supply chain that protects communities—every day, not only in times of crisis.